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When you venture into the sometimes complex world of software integrations, it’s essential to be aware of the common pitfalls. In this blog, we discuss the three most common mistakes and provide you with practical tips to avoid them. By shedding light on these mistakes, we help you achieve successful software integrations, with a special focus on the most important issue: ‘What should I pay attention to when integrating software?’

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Inadequate Planning and Analysis

Good research and thorough groundwork is one of the most important parts of the integration process. If you don’t take the time for this, or if the preparation is not done well, it will become a significant problem later on. Metaphorically speaking: If you’re building a bridge, you wouldn’t do it without first studying the river.

For example, a company implements a new CRM system without checking compatibility with existing databases. In such a situation, a lot of time is spent on data transformation or other workarounds.

Tip: Conduct a detailed analysis of your existing systems and the software to be integrated. Understand how they communicate and identify potential compatibility issues.

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Underestimating the Complexity of Integration

This is one layer deeper than the first pitfall. When the analysis is done, make sure no assumptions are made and do not underestimate the impact. If you fail to do this, it’s like trying to solve a puzzle without seeing the complete picture.

For example, a team tries to integrate two applications without understanding the underlying data types or APIs. Then, much more time has to be spent during the building of the integration searching through documentation. This can lead to frustration.

Tip: Take the time to understand the technical details of both systems. Consider hiring expertise if the complexity is beyond your knowledge area.

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Lack of Continuous Monitoring and Maintenance

As an application manager, you don’t want to find out that the data feed from crucial systems has not been happening for an indefinite time. Or worse, that incorrect data has been trickling in for a while. This can happen if your monitoring and maintenance are not up to par.

If you have a garden, you also need to go outside occasionally to check if everything still looks good. And sometimes, you need to add some fertilizer or use the hoe.

If you don’t do this, for example, after integrating a marketing automation system, old contact information may be sent to your carefully built CRM system.

Tip: Make a plan for regular maintenance and monitoring after the integration. Be proactive in detecting and solving problems.

Conclusion:

Software integration is a challenging but essential process. By avoiding these common mistakes and focusing on:

thorough analysis and planning; understanding of complexity; and continuous maintenance;

you can build a seamless and efficient integration. Remember, a successful integration starts with the question: ‘What should I pay attention to when integrating software?’

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